
RESERVATION POLICY
If you are interested in purchasing tickets for one of our shows (or have any questions not answered on the web site) feel free to give the Box Office a call at 301-662-6600 and anyone there will be happy to help you.
There are a few things you should know about purchasing tickets at WOB. We do have specific policies that we follow very closely. That way it is fair for everyone and no one can say we are giving anyone special treatment. So, basically, what follows is the "fine print." Knowing these things up front will make things a lot easier and keep you from getting angry over any misunderstandings.
MAINSTAGE
▪
All sales are final at the time your tickets are purchased.
▪ There are no
cancellations,
refunds,
or exchanges
after your tickets have been purchased.
▪ Full payment is required at the time your tickets are purchased.
▪ If you fail to arrive for your reservation, you have forfeited your
tickets. Again, no refunds.
▪ Your ticket price includes buffet, show, taxes, and a $1.00 per ticket
Processing Fee.
SUBSCRIPTIONS
▪ As a Subscriber, you have until two days before your performances at 4:00 p.m. to reschedule. After that time,
you will not
be allowed to reschedule and the reservation becomes final.
▪ If you fail to arrive for your reservation, this will mean a forfeit of
Subscription tickets equal to those in your reservations.
▪ If your reservation includes Non-Subscribers, those tickets must be paid
for at the time the reservation is made.
DRESS CODE:
We do ask that you respect the theatre and the other guests. Business casual
is the usual dress of the day. We do not permit jeans,
shorts, work out cloths, or flip-flops at Mainstage Performance. WOB
reserves the right not to seat any guest who is dressed inappropriately
▪
Children 5 years and younger are not permitted at Mainstage Perfromances.
CHILDREN'S
THEATRE
▪ Full payment is required at the time your tickets are purchased.
▪ You have until 4:00 p.m. one week prior to the performance at which you
have reservations if you would need to reschedule
your reservation. However, your reservation may not be cancelled
entirely and there will be no refunds.
▪ If you fail to arrive for your reservation, you have forfeited your
tickets and will be unable to reschedule.
▪ Your ticket prices includes lunch, show, taxes, and a $1.00 per ticket
Processing Fee.
▪ The only difference with Children's Theatre tickets is with the
Christmas
Show. When you purchase those tickets, they are
all final sales -- there are no
cancellations,
refunds, or
exchanges.
GROUP
RESERVATIONS
Group Reservations for both Mainstage and Children's Theatre are handled
slightly different than general reservations. For specific details on
groups, the best thing to do is call the Box Office at (301) 662-6600.
SNOW POLICY
In theatre, we live by the saying, "The show must go on." However, we are
very careful when it comes to bad weather. If the roads are clear and we
have no troubling getting the cast and staff in for the show (and those who
work at WOB
come from all over the area), then the show will go on. If the weather is
too bad, and we do cancel a performance, we will let everyone know and we
will work with everyone to reschedule their reservations. If a show does go
on and someone does not show up for their reservation, then those tickets
have been forfeited.
|
Performance |
Deadline to Reschedule |
| Friday Evening | Wednesday at 4:00 p.m. |
| Saturday Evening | Thursday at 4:00 p.m. |
| Sunday Matinee/Evenings | Friday at 4:00 p.m. |
ABOUT WOB
MAINSTAGE
CHILDREN'S THEATRE
BOX OFFICE
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&
Times
►
Reservation Policy
Box Office Hours
Subscriptions
Group Information
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WILLOWTREE PLAZA
▪
5 WILLOWDALE DRIVE
▪
FREDERICK, MARYLAND 21702
▪
BOX OFFICE: (301) 662-6600